Does every project that's assessed get certified?
Every submission is first assessed by our AI evaluators as soon as it is submitted. Only projects that have completed the face to face interview, and answered any follow-up questions, are certified. The certificate records the result of an independent assessment, whatever the score; it is not an endorsement.
Do I have to attend the face to face interview?
Yes, this is a critical part of the process, to understand the project in detail and to confirm that the project is real and in place.
What if my project scores lower than I hoped?
The assessment is independent and structured. With Gold and Platinum packages, you will find detailed reviews of the assessment, and see where you can improve the project. We are looking to develop a recurring assessment process which will periodically update the assessment, but in the meantime you can always reassess the project after making the improvements to the project. You cannot reassess a project earlier than six months from the initial assessment.
How long does an assessment take?
Results are typically delivered within 10 business days of a complete submission (including the face to face interview)
Will my community and investors see my project?
Yes, your public project page and certificate will be shared with everyone on TrustCBRC.com. We are currently building the CBRC investor network, and members will be the first to benefit as it opens.
Do credits expire?
No
What is your refund policy?
You can ask for a full refund within 14 days of purchase, as long as no credit from that package has been used. A credit is used once a project has been submitted with it.